Quality Program Support Services
DMK supports Data Center clients with all aspects of the Quality Program Services. Having decades of project experience allows DMK to protect our clients from project delays and wasted cost. We have expert experience in the following areas:
- Quality policy and objectives: The quality policy is a statement from management that defines the quality objectives for the project. The quality objectives should be specific, measurable, achievable, relevant, and time-bound (SMART).
- Documented Standards and Specifications: All quality standards and specifications for the project should be documented in the QA/QC plan. These may include international standards such as or national standards such as Safety Schemes in Procurement.
- Formal Qualifications of Employees, Subcontractors, and Suppliers: The QA/QC plan should include a list of all employees, subcontractors, and suppliers who will be involved in the project. For everyone, the plan should specify their qualifications and experience. The QA/QC plan should include how employees, subcontractors, and suppliers are qualified to work on the project. This may mean soliciting specific certifications or degrees or demonstrating that they have a certain amount of experience in the field.
- Quality Control and Assurance Procedures: The QA/QC plan should describe the procedures used to detect quality issues and control quality throughout the project. These procedures may include quality audits, inspections, listing all performance tests conducted, and reviews.
- Inspection and Test Plan: The inspection and test plan is a critical part of the QA/QC plan. It should specify a step-by-step process – or include a process flow diagram – detailing when and how inspections and tests will be conducted, and what criteria will be used to accept or reject work. It should also define the tools used to conduct inspections, audits, and testing.
- Control and Prevention of Non-conformances: The QA/QC plan should also include procedures or process flow diagram for preventing and correcting quality problems. These may consist of rework, repair, or replacement of defective work. The plan should also define how non-conformances will be documented and tracked.
- Project close-out and Substantial Completion management: Conduct all walk-throughs and completion of any deficiencies